AGE CALL CENTER

was founded in 2013 from the idea of creating a call center different from the others—more cheerful, more dynamic, and designed primarily with the needs of the operators in mind. We now have over 130 operator stations, spread across two operational headquarters in Tirana and Scutari. Today, we are one of the leaders in the national market for the quality of performance and complexity of activities managed.

AGE CALL CENTER boasts a skilled staff, thanks to continuous investments in recruitment and professional development, enhancing this value further.

AgeCall Center is known as the best call center service dedicated to providing exceptional support for the aging population. Our mission is to deliver compassionate, efficient, and personalized assistance to seniors, ensuring they receive the help they need with respect and understanding.

Our team is trained to handle these challenges with patience and empathy, creating a supportive environment where seniors feel comfortable and valued. Whether it’s technical support, healthcare inquiries, or everyday customer service needs, our staff effectively addresses a wide range of issues.

We use advanced customer relationship management (CRM) systems to track individual preferences and history, allowing our agents to provide personalized service tailored to each caller’s needs. This technology, combined with our commitment to ongoing training and development, ensures that our team delivers top-notch service.

AgeCall Center also emphasizes continuous improvement. We regularly gather client feedback to refine our processes and enhance our service offerings. This commitment to excellence has earned us a reputation as the best call center for senior support.

In addition to our high-quality service, whether you need support for a specific project or ongoing customer service, AgeCall Center provides tailored solutions to fit your requirements.