Age Call & Partners

CALLCENTER IN TIRANA

Age Call

AGE CALL was founded in 2013, from the idea of having a call center different from the others, more cheerful, more dynamic, designed primarily with the needs of the operators in mind.
Now we count more than 130 operator stations, divided over two operational headquarters, Tirana and Scutari, today represents, for the quality of performance and complexity of activities managed, one of the leaders in the national market.

Through a “special and personal attention”, its goal is to provide a service that is effective and efficient while respecting the best economic, social, climate, and development policies for the Company.

AGE CALL boasts within its staff a high level guaranteed by continuous investments in resources, both in the recruitment phase and during the professional life, allowing to increase this value more and more.

CALLCENTER

Monitoring

Constant monitoring of service levels

Management

Simultaneous management of multiple communication channels

Flexibility

Flexibility and speed to respond to customer needs.

Optimisation

Optimising Customer Satisfaction Processes

Increase in value

Valorisation and incentive of Human Resources.

Integration

Contact Centre and Back Office Integration

WE OFFER A 360° SERVICE

Our Partners

Finnova is dedicated to combining precision with passion, offering financial services tailored to unique needs. They focus on simplifying complexities and turning numbers into narratives, ensuring seamless financial success with their expertise.

Rekruto.al, established in 2020, focuses on empowering both job seekers and employers through strong connections. Their story is one of passion, expertise, and commitment to helping individuals and businesses thrive.

Century 21 Neom, integral to Century 21 Albania's leading real estate network, aspires to dominate Albania's real estate brokerage sector. Their vision encompasses fostering trust and collaboration among business partners and clients.