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Home » Age Call & Partners
AGE CALL was founded in 2013, from the idea of having a call center different from the others, more cheerful, more dynamic, designed primarily with the needs of the operators in mind.
Now we count more than 130 operator stations, divided over two operational headquarters, Tirana and Scutari, today represents, for the quality of performance and complexity of activities managed, one of the leaders in the national market.
Through a “special and personal attention”, its goal is to provide a service that is effective and efficient while respecting the best economic, social, climate, and development policies for the Company.
AGE CALL boasts within its staff a high level guaranteed by continuous investments in resources, both in the recruitment phase and during the professional life, allowing to increase this value more and more.
Constant monitoring of service levels
Simultaneous management of multiple communication channels
Flexibility and speed to respond to customer needs.
Optimising Customer Satisfaction Processes
Valorisation and incentive of Human Resources.
Contact Centre and Back Office Integration
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